What if my return is late?

Australian customers returns need to reach our warehouse within 15 business days of receiving. International customers need to send it back within 30 business days. All return requests must be submitted within 7 business days of receiving the items.

(1) If your return arrives up to a week late you will be eligible for a credit note only 

(2) If your return arrives later than 7 days late - your item will not qualify for a return and will be shipped back at your expense.

(3) If there is a proven shipping delay by a courier service then we will allow an extended return period of 14 business days (domestic) & 30 business days (international).

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